Frequent questions about receipt scanning
Updated 2026-10-30 · 8 min read
18 answers on scan accuracy, file size, categories, export and data deletion — each one stated directly, without a sales pitch.
What is SortReceipts?
SortReceipts is a browser-based receipt scanner and expense tracker for small businesses. It reads vendor, amount, date and tax from a photo of a printed receipt, files the record under one of 11 business categories, and keeps monthly income, expense and profit reports current.
Do I need to install an app?
No. It runs in the browser on any phone, tablet or computer. On a phone you can add it to the home screen, but the web version is the product, not a placeholder for an app.
How accurate is the receipt scanning?
Printed receipts from supermarkets, cafés and fuel stations read reliably. Handwritten bills, faded thermal paper and low-light photos are the cases that need checking. Every field can be corrected on the record, and the report uses the corrected value.
Which file types and sizes can I upload?
Images in JPG, PNG, WebP, HEIC and HEIF, up to 10 MB each. Files larger than that are rejected before anything is stored, so a rejected upload does not leave a copy behind.
How does automatic categorization work?
Each record is assigned to one of 11 fixed categories: Meals & Entertainment, Travel & Lodging, Transportation & Fuel, Office Supplies, Software & Subscriptions, Rent & Facilities, Utilities, Marketing & Advertising, Professional Services, Equipment & Hardware, and Other. A wrong category can be changed on the record.
Can I edit a field the scan got wrong?
Yes. Amount, vendor, date, tax and category are all editable after the scan, and a corrected field is marked as manually corrected so you can see later which records were touched.
Can I export my data?
Monthly reports export as CSV on the Pro and Business plans. Excel, Numbers and Google Sheets open the file directly. The free plan does not include export.
Does it work for more than one store or business?
Each project is one store or one line of business, with its own records and its own monthly report. The free plan allows one project, Pro allows 10, and Business is unlimited.
Is my financial data safe?
Records are stored on Cloudflare infrastructure and encrypted in transit. Files sit in a private object store and are read through short-lived signed links, not public URLs.
Can I delete my data or my account?
Yes. Records can be deleted individually, and deleting the account removes the records with it. There is no retained copy after deletion.
Does it file taxes or compute VAT?
No. SortReceipts keeps records and produces reports. It is not a tax filing service and does not compute VAT returns. Its output is a clean starting point for an accountant.
What is the free plan limit?
5 receipts per month, 1 project, and basic reports. Export and the AI business review are paid features.
How is the AI business review different from the monthly report?
The report shows the numbers: income, expenses, category split and profit trend. The AI business review reads the same records and writes a short description of what moved and what to look at, on the Pro and Business plans.
Can my accountant use the export?
Yes. The CSV opens in Excel, Numbers and Google Sheets with no conversion step, which is what most accountants ask for at the end of a month or quarter.
Does it work on iPhone and Android?
Yes, through the browser on both. Photos can be taken in the camera app or uploaded from the photo library.
Does it read handwritten receipts?
It can try, but expect to correct more fields. Handwriting has no consistent character shapes, so the reliable path for handwritten bills is to enter the four values manually.
Which languages does the interface support?
The product interface is available in English and Chinese. The marketing site also has pages in Spanish, Portuguese, French, German, Japanese and Korean.
How do I cancel a paid plan?
Cancelling stops the next renewal; the plan stays active until the period you already paid for ends. Records stay accessible on the free plan limits afterwards.
Read your first receipt in about a minute
The free plan covers 5 receipts a month and 1 project. No card required, no app to install.